Front Office Executives  

A 5 Star establishment currently recruiting Front Office Executives 

Typical duties are likely to include:
  • welcoming guests as they arrive
  • allocating rooms to guests
  • giving guests their keys
  • taking and passing on messages
  • handling foreign exchange
  • preparing guests' bills and taking payments
  • helping guests with any special requests - such as storing valuables in the hotel safe or luggage area, ordering taxis
Front Office Executives need to be:
  • welcoming, friendly and helpful
  • efficient and professional
  • excellent communicators
  • good at administrative tasks
  • calm and efficient in all situations
  • good with IT and confident learning to operate a switchboard
  • well organised and able to handle several tasks at once
  • able to pay attention to detail
  • a real 'people person', with tact and sensitivity
  • able to think quickly and come up with solutions
  • smart in appearance
Requirements:
  • Previous Experience in a similar role in a renowed establishment
  • A Front Office qualification/Hospitality
If you feel you fit the above role please send your CV to jobs@alternatedoors.co.ke

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