Kencall Business Development Manager Job in Kenya

Kencall is a contact centre that provides both call centre and business processing (BPO) services to organizations worldwide. 

There exists an opportunity for a self-driven individual to become part of this company.

We seek the services of a suitably qualified candidate to fill the position of Business Development Manager.

Vacancy: Business Development Manager

Reports to: Chief Executive Officer

Purpose: Plan and implement sales and marketing activities in order to meet company targets for strategy, customer retention, sales growth and profitability.

Primary Responsibilities:

• Generating revenue for the company through acquiring clients
• Understanding the business requirements of the client and suggest to them a suitable service solution
• Establishing, managing and supporting existing client base while generating additional new business
• Developing and implementing key and target account plans for the assigned markets
• Researching and evaluating market trends
• Preparing financial projections and competitive analysis
• Assisting in deal analysis
• Managing client and internal communications
• Developing strategic plans
• Performing complex business problem solving in a highly unstructured environment
• Developing and executing tactical plans by being able to translate broad strategic objectives into specific tactical plans.
• Employing effective negotiation and closing techniques in securing profitable business
• Drafting terms and conditions for business development contracts and negotiating contracts with third parties
• Structuring templates for establishing simple business development relationships with large numbers of partners and then executing the task of establishing these relationships
• Bidding for projects
• Making presentations (showcasing our technology expertise / competencies in providing solutions) to the prospective clients
• Identifying business needs, suggesting custom solutions and measuring ROI to solve client’s business problems
• Monitoring market intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.

Qualifications

• Degree in marketing or any relevant field
• 3+ years of selling experience, preferably in the service industry
• Polished, dynamic personality with high energy and exceptional self-motivation
• Excellent oral & written communication skills
• Proven leadership skills
• Ability to multi-task and work under pressure
• Proven track record of converting sales

If you possess the necessary qualifications and experience, please send your Cv with the REF: KCWORLD/Y14/NOV APPLICATION FOR BUSINESS DEVELOPMENT MANAGER to hr@kencall.com or recruitment@kencall.com

Kindly indicate current/last salary