Motor Vehicle / Motor Cycle Corporate Sales Officer Job in Kenya (KShs 80K - 90K)

Motor Vehicle/ Motor Cycle Corporate Sales Officer 

Salary: 80,000K - 90,000K

Our client is a leading manufacturer in the motor vehicle industry. They are looking for a Motor Vehicle/ Motor Cycle Corporate Sales Officer to work in their organization that assembles and sells automobiles.

The main focus of this position is to perform skilled repair and maintenance on automobiles, service auto equipment, inspect and diagnose, the role will maintain high levels of diligence, strictly adhering to and enforcing given instructions and safety requirements.

The job holder will have a keen eye for quality work, and be able to ensure that sales and production targets are met. 

The Motor Vehicle/ Motor Cycle Mechanic will report to the Assistant Service Manager.

Job Duties and Responsibilities

• Prospect for corporate clients
• Gathering market intelligence
• Attend cocktail parties and prospect for new clients
• Identify, research and develop new clients in the market to potential clients for contracts
• Write proposals to prospective corporate clients
• Follow up and resolve any Corporate Sales client complaints with operational departments
• Follow up and resolve any Corporate Sales client complaints with operational departments
• Work with the Sales Coordinator to process all contracts in a timely manner, maintain client files to Sales standards
• Advise the Director of Sales of all work in progress

Required Qualifications

• Minimum of a degree in sales & marketing and overall knowledge of Motorcycle business
• At least 3 years experience in corporate sales
• Proven track record of meeting and exceeding  performance goals
• Understanding of market and competition with the ability to identify external threats and opportunities
• Must have valid driver's license
• Experience in proposal writing
• Exceptional customer service
• Be computer literate
• Knowledge of motorcycles and motor vehicles an added advantage
• Good communication skills
• Positive attitude
• Reliable, honest and be a person of high integrity
• Should have good supervisory and organizational skills
• Able to train

If you meet the above requirements send your CV only, to vacancies@corporatestaffing.co.ke , indicating the title (Motor Vehicle/ Motor Cycle Corporate Sales Officer 80-90k) on the subject line.

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Retail Sales Executive Career in Kenya (KShs 20K - 25K)

Position: Retail Sales Executive
 

Department: Retail Sales
 

Reports To: Branch Manager
 

Salary: Gross KShs.20, 000- 25,000
 

Our client; our client is a leading dealer and reseller off high end IT products and service provider. They have branches in Westlands, Yaya, Parklands, Coast, Thika and Kisumu and are aiming to grow their sales force, thus the recruitment.

Key Requirements

• A diploma in Sales & Marketing or related field...
• Minimum 1 year of experience in a related position and industry
• Certificate in I..T would be of an added advantage
• Good computer skills, proficient with Microsoft office applications...
• Age preference; Bellow 30years

Role Objectives / Summary

• Selling company products to customers and introducing new products to prospective buyers.

Duties and Responsibilities

• Determine the needs of the customer and show them the range of products available
• Introduce new products to prospective buyers
• Inform the branch manager of frequent enquiries for products not available in the shop
• Keeping the shop and displays clean and tidy at all times
• Ensure all items in the shop are clearly and correctly labeled
• Receive deliveries, unpack and re-shelve stocks
• Assist with regular stock checks and periodic stock takes
• Respond to general customer enquiries received by phone or in person
• Ensure any issues concerning customer care are reported to the Retail Manager
• Establish and maintain healthy relationships with current and potential clients
• Inform on new products and services as well as opportunities in the market
• Any other duties as assigned by the management

Work conditions
 

The holder may be required to work extra hours to meet targets.
 

Standing for extended periods of time.
 

Physically able to participate in training sessions, presentations, and meetings.
 

Only candidates fulfilling the requirements of the positions should email

• Their detailed CVs only,
• Indicating your availability and
• Expected remuneration

If you fail to meet these requirements and follow the instructions you will not be considered!
 

To ‘therecruiter@dafinaconsultants.com’
 

Indicate “I.T. RETAIL SALES” on the subject line.
 

Deadline for application is 24th June, 2013

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Marketing Assistant Career Opportunity in Arusha, Tanzania

Marketing Assistant - Arusha, Tanzania

Our client is a membership society that raises funds to support regional outreach programmes that is geared towards communities that do not have access to healthcare.

They are looking for an enthusiastic, driven, self-motivated individual to fill the position of a Marketing Assistant in their Arusha, Tanzania operations.

Job Purpose
 

Contribute to the organization’s fundraising objective through efficient processing of membership forms and the sale of retail items.

Key Responsibilities

• Serving walk in clients by processing memberships (new and renewal) as per laid down procedure.
• Processing the membership applications received from the sales team as well as those received by post, accurately and in a timely manner.
• Stock and sell shop items at the agreed prices and maintain proper records of sales, stock levels, etc. as required by the Retail Executive and the Finance & Administration department.
• Issue the appropriate receipts for all donations received at the shop and submit them as per procedure.
• Print and dispatch renewal notices once a month, following up to secure renewals and referring the more resistant ones to the Marketing Executive/Marketing Officer for follow-up.
• Record all complaints, complements and requests made by members or potential members and forward these to the Marketing Executive/Marketing Officer for action.
• Ensure adequate supply of the organization’s materials/information at membership contact points such as the Shop and other outlets.
• Prepare and submit periodic reports such as monthly shop sales reports, membership status reports, etc as required by your supervisor.

Requirements

• Diploma in Sales and Marketing
• ‘O’ Level or equivalent.
• At least 2 years experience in sales as well as NGO exposure.
• Demonstrated customer service experience.
• Must be of Tanzanian nationality.
• Excellent selling, presentation and communication skills.
• Self-drive, strong and outgoing personality. Customer service skills
• Good relationship building and negotiation skills
• Self-drive, ability to take initiative and innovative

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by Tuesday 2nd July 2013 to:
 

Adept Systems

Management Consultants
P O Box 6416, 

Nairobi, GPO 00100
 

Email: recruit@adeptsystems.co.ke
 

Only short listed candidates will be contacted.
 

Please note that we do not charge fees for receiving or processing job applications.

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Regional Sales Manager Career Opportunity in Kenya

Regional Sales Manager 

Summary
 

Our client is a global multinational Food & Beverage company, worldwide leader in most of its category portfolio.  

With global or local specific brands and products, the core focus is to meet the diverse needs and preferences of consumers all over the world. 

The main purpose of this role is to lead the Regional Sales Operations network i.e. direct/indirect and the Field Sales team to deliver agreed objectives within the assigned Region.

This position reports to the National Sales Manager

Responsibilities

• Ensure achievement of agreed targets/KPIs by updating and measuring the performance of Field Sales organization structure within the region against defined KPI’s
• Implement, follow up and update the Regional Field Sales Plan based on the cycle plan
• Provide quality feedback/input into the Integrated Commercial Planning process for the next planning period
• Actively participate within Integrated Commercial Planning Process, support definition of Field Sales Strategy to implement Channel Category and Customer Plans
• Ensure adherence to all company principles and policies including local trade policy, local trade terms, safety and local regulations
• Collaborate with peers Regional Sales Managers to share best practices within Field Sales, Distributor Management etc, liaise with Marketing, Customer team and Supply Chain drive regional field sales related initiatives
• Ensure development of careers, succession plans, development of direct reports

Requirements

• Degree in a Sales or marketing related field
• Higher National Diploma in Sales and marketing
• More than 5 years in Marketing or Sales, and over this period has successfully delivered on KPIs, especially top and bottom line business results
• Leads regional field sale function
• Understands all sales functions i.e. customer, field sales
• Has demonstrated success in a number of diverse sales roles
• Demonstrated ability to motivate and develop people

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June 2013

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

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Regional Sales Manager Career Opportunity in Kenya

Regional Sales Manager 

Summary
 

Our client is a global multinational Food & Beverage company, worldwide leader in most of its category portfolio.  

With global or local specific brands and products, the core focus is to meet the diverse needs and preferences of consumers all over the world. 

The main purpose of this role is to lead the Regional Sales Operations network i.e. direct/indirect and the Field Sales team to deliver agreed objectives within the assigned Region.

This position reports to the National Sales Manager

Responsibilities

• Ensure achievement of agreed targets/KPIs by updating and measuring the performance of Field Sales organization structure within the region against defined KPI’s
• Implement, follow up and update the Regional Field Sales Plan based on the cycle plan
• Provide quality feedback/input into the Integrated Commercial Planning process for the next planning period
• Actively participate within Integrated Commercial Planning Process, support definition of Field Sales Strategy to implement Channel Category and Customer Plans
• Ensure adherence to all company principles and policies including local trade policy, local trade terms, safety and local regulations
• Collaborate with peers Regional Sales Managers to share best practices within Field Sales, Distributor Management etc, liaise with Marketing, Customer team and Supply Chain drive regional field sales related initiatives
• Ensure development of careers, succession plans, development of direct reports

Requirements

• Degree in a Sales or marketing related field
• Higher National Diploma in Sales and marketing
• More than 5 years in Marketing or Sales, and over this period has successfully delivered on KPIs, especially top and bottom line business results
• Leads regional field sale function
• Understands all sales functions i.e. customer, field sales
• Has demonstrated success in a number of diverse sales roles
• Demonstrated ability to motivate and develop people

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June 2013

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

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Operational Buyer Career Opportunity in Kenya

Operational Buyer

Summary
 

Our client is a global multinational Food & Beverage company, worldwide leader in most of its category portfolio.  

With global or local specific brands and products, the core focus is to meet the diverse needs and preferences of consumers all over the world. 

The main purpose of this job is to manage all administration involved with the procurement of Services & Indirect materials, to liaise with the relevant strategic buyers at the regional Head Office for contracting, pricing or RFQ.
 

This position reports to the Supply Chain Manager.

Responsibilities

• Converting the purchase requisitions into purchase orders;
• Ensuring the quality of data (Procurement and accounting) in the Purchase Order;
• Ensuring compliance with the Procurement rules and procedures;
• Applying the strategic policies established by the Strategic Buyer;
• Transmitting purchase orders to external vendors;
• Monitoring timely confirmation of purchase orders (when required);
• Monitoring transport issues linked to a material order;
• Monitoring timely receipt of blocked invoices and managing subsequent release;
• Monitoring the balance to deliver and the comparison of the GR (Good Receipt) / IR (Invoice Receipt);
• Manage communication with vendors;
• Resolution of operational issues with external vendors;
• Maintain a close working collaboration with Strategic Buyers;
• Inform the Strategic Buyer when a contract with that vendor is not in place;

Requirements

• BA from a reputable university, preferably with technical background;
• At least three (3) years experience as a buyer;
• Good analytical and problem-solving skills;
• Good communication, negotiation persuasion skills;
• Good achievements focus i.e. high energy levels and commitment to end results;
• Good team player and ability to work under pressure;
• Well-developed computer skills;

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June 2013

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

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Food & Beverage Key Accounts Executive Career Opportunity in Kenya

Key Accounts Executive

Summary
 

Our client is a global multinational Food & Beverage company, worldwide leader in most of its category portfolio.  

With global or local specific brands and products, the core focus is to meet the diverse needs and preferences of consumers all over the world. 

The purpose of this role is to implement the Sales and Distribution strategies within responsible customers (accounts); to manage the merchandising team to reach its objectives; to reach a 100% regional volume, distribution and trade marketing objectives and to plan proactive activities to promote the potential in the shops. 

To provide necessary environment for a good teamwork and to develop a committed merchandising team via training, management and working together.

The position reports to the Key Accounts Manager.

Responsibilities

• Inform merchandising team on agreed activities and outlets; implement the activities accordingly
• Effective field management within organization’s standards (with outlet managers)
• Plan and implement proactive activities to maximize the potential of the outlets
• Effective usage of POP materials
• Management of Merchandising team: develop team spirit, apply on the job training, continuous follow-up and performance evaluation, direct and coach
• Control the administrative operations of merchandisers under his/ her responsibility (expenses, recruitment and exit, etc.)
• Apply shelf standards as determined by organization and Request sampling to increase efficiency
• Prepare Merchandiser route plans and continuous follow-up
• Control stock level for each outlet; ensure product availability

Requirements

• University Degree in related studies, Business Administration, Social Sciences etc
• Minimum 2-3 years of experience in sales
• Proactive and self-driven
• Experience managing merchandising team

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June 2013

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

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Senior Accountant, Inventory & Finance Analyst Career Opportunity in Kenya

Senior Accountant, Inventory & Finance Analyst

Job Summary
 

Our client is a leading multinational research-based pharmaceutical company devoted to discovering and developing new and innovative medicines, vaccines and health care products.

The successful candidate’s principal purpose will be the review and analysis of inventory accruals, inventory provisions and cost of production. 

The role holder will cost all locally manufactured products and serve as a Business Partner for the Global Manufacturing and Supply Department (GMS).

This is a 6 month assignment though there may however be an opportunity to extend the length of the contract

Key Responsibilities

• Reconcile all inventory control accounts (Goods In Transit, Finished Goods, Clearing accounts, Inventory Accruals)
• Maintain  provisions for all expired , slow-moving and obsolete stocks
• Maintain proper inventory deferrals for variances, Exchange Gains and Losses (EGOL) and Purchase Price Variance (PPV)
• Work out standard costs for all locally manufactured items.
• Analyze and review manufacturing variances and recoveries
• Compile and Circulate monthly GMS overheads and discuss major variances to plan with functional owners
• Prepare budgeting templates and provide budgeting support to GMS
• Review Unison actual numbers for GMS
• Submit the GMS Dashboard monthly and plan data
• Present GMS Financials to Senior Leadership Team in absence of GMS Financial Controller

Qualifications

• A business related degree and CPA (K) or ACCA qualification
• At least two years experience in inventory and financial analysis. Candidates who have experience within a manufacturing unit will have an added advantage.
• Advanced knowledge of Microsoft Excel, thorough knowledge of IFRS especially in relation to inventories, understanding of the standard costing process and theory.
• Refined ability to work under minimum supervision.

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June, 2013.
 

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted! 

Please note that we do not charge fees for receiving or processing job applications.

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Horizon Contact Centers Service Delivery Managers Jobs in Kenya

Service Delivery Managers – Insurance and Telecommunications Sectors

Horizon Contact Centers is East and Central Africa’s first state-of-the-art and fully on demand international contact center and Business Process Outsourcing facility.  

We seek suitably experienced, self driven and motivated Service Delivery Managers to manage key accounts in the Telecommunication and Insurance sectors.

Duties and Responsibilities

• Ensures is knowledgeable on the contents of SOW/SOP/SLAs for the various accounts and clearly understands the deliverables for each account.
• Undertakes daily reviews of operational and quality management processes to identify gaps and areas of improvement.
• Carries out weekly reviews with the various Operations staff to ensure is fully aware of any challenges that are being encountered in meeting the SLAs and tracks performance of each Account.
• Designs and/or recommends appropriate process improvements for operations and quality management for each account.
• Oversees the implementation of these improvements and undertakes regular evaluation of these improvements to assess improvement in operational effectiveness and efficiency.
• Critically analyses each account’s performance to interpret and identify trends; identify areas of improvement and value add services.
• Prepares and presents consolidated monthly operational performance reports and recommends action plans for value add services to increase revenue streams.
• Works closely with the operations and quality team to proactively suggest areas of improvement, and areas of possible increase in revenue streams for each account.
• Prepares and presents quarterly strategic reports for each account for internal and client decision making purposes.
• Responsible for strategic communication with the clients on Service Delivery and Customer Satisfaction.
• Undertakes regular client VOC to calibrate client expectations viz-a-viz Service Delivery.

Knowledge:

• A Bachelor’s degree.
• Proficient in MS Office Suite and data analysis tools.
• General understanding of ICT

Experience and skills

• Minimum of 5 years of management experience in insurance and/or telecommunications industry managing large teams of not less than 50.
• Experience in leading initiatives and business strategies internally to improve day to day operations
• Captive or contact center experience advantageous.
• Proven experience in process improvement and quality management.
• Demonstrated experience in handling multiple clients and managing expectations of all stakeholders.
• Excellent communication and presentation skills.
• Exceptional customer service skills are mandatory.
• Demonstrated ability to meet set performance targets, proven documented track record (advantage if within a call centre environment).
• Excellent coaching and feedback skills.
• Demonstrated cost awareness & business savvy.
• Experience in project management will have an added advantage.

Key competencies and attributes:

• Target and  Results driven
• Excellent leadership skills
• Strong interpersonal skills
• Decision-making skills
• Independent thinking
• Excellent verbal and written communication skills
• Exceptional reporting and presentation skills
• Good conceptual reasoning
• Solution driven attitude
• Stress tolerant and resilient
• Self-motivated
• Initiative
• Ability to assimilate new information quickly
• Flexible and adaptable
• Team player
• Proven conflict management skills
• Reliable and committed
• Good negotiation skills

If you believe this is an exciting and challenging opportunity for you; log on to www.horizoncontactcenters.com/careers to apply. 

A highly competitive remuneration is offered for the position.  

Only shortlisted candidates will be contacted.  

Closing date is Wednesday, 26th June 2013.

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Technical Sales Representative Career Opportunity in Kenya

Summary
 

Our client is one of the largest Steel Manufacturers and Hardware Materials Suppliers in the country, having been in the market for more than Forty One (41 years). 

They are looking to recruit a Technical Sales Representative to join their team.

Purpose of the job
 

The Technical Sales Representative shall be responsible for promoting and demonstrating the company's products, with the goal of closing sales while attaining a sales target.  

The product line ranges from steel and hardware products to plastics. 

This role shall develop long-term relationships with clients and serve as a key point of contact for them, managing and interpreting their requirements, and providing both pre- and after-sales support.

The position reports to the Commercial Director

Key Responsibilities

• searching for new clients who might benefit from company products or services and maximizing client potential in designated regions;
• Meeting customers for the purpose of product demonstrations and selling products
• Achieving sales targets and prospecting and cold calling to identify new business opportunities and responding to all customer phone calls and emails in a timely manner
• Completing, working, reviewing, and improving a Sales Plan that includes an action plan for increasing sales to active customers and prospective customers, maintaining a high level of in-field time, and continually improving product presentation skills and product knowledge.
• Generating competitor intelligence and assisting in preparation of comparisons with competitors products
• Providing feedback and input from own markets to help shape marketing strategy for all company’s products.
• negotiating contract terms and conditions to meet both client and company needs; calculating client quotations and administering client accounts;
• providing pre-sales technical assistance and product education, and after-sales support services and coordinating sales projects;
• supporting marketing activities by attending trade shows, conferences and other marketing events;
• Following up on all leads, as well as generating leads for the other sales reps.
• Timely completion of all periodic sales reports, quotations, calendar events, and opportunity management

Minimum Qualifications and experience

• Requires a degree in a technical discipline
• At least 5 years experience in technical Sales
• Professional selling skills and training
• Self directed, highly motivated, strategic thinker
• Strong computer skills
• Good verbal and written communication skills
• Ability to perform and manage the selling process of a technical selling cycle.

How to apply:
 

Send your application including a cover letter indicating your desire to work with our client and a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 24th June 2013
 

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. 

Please note that we do not charge fees for receiving or processing job applications.

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Dispatch Manager Job in Nairobi Kenya

Position: Dispatch Manager
 

Location: Nairobi
 

Industry: Automotive
 

Our client, a leading motorbike and three wheeler assemblers in Kenya seeks to recruit a Dispatch Clerk.

The ideal candidate will be responsible for overseeing the scheduling, staging, tracking and reporting of the day's activities. 

He/she will also be in charge of recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred.

Key Responsibilities

• Scheduling and assigning work crews, delivery vehicles and service equipment for the daily tasks 
• Receiving and preparing work orders and monitoring jobs in progress
• Informing staff about logistic problems or updates and handling questions or complaints from staff and clients
• Recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred
• Identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
• Ensuring outgoing shipments are in good condition and meet specifications
• Organizing the dispatch of goods with completed documentation
• Maintaining prescribed records of goods received and dispatched
• Calculating storage and clearance charges and billing customers
• Providing information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing good

Qualification and Experience

• Degree\ Diploma in Purchasing and Supplies or any other related field
• The ability to plan and organize work schedules
• Good decision-making skills
• Individuals who are honest and uphold integrity
• 2 – 3 years experience in a similar position

If you have the skills and competences for this role, send your CV ONLY to vacancies@flexi-personnel.com by Friday 28th June 2013. 

Kindly indicate position title and minimum salary expectation on the subject line.

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Supervisor (Motorcycle Assembly Division) Job in Nairobi Kenya

Position: Supervisor (Motorcycle Assembly Division)
 

Industry: Automotive
 

Location: Nairobi

Our client, a leading motorbike and three-wheeler assembler in East Africa seeks to recruit a Supervisor. 

The ideal candidate will oversee and supervise the mounting and assembly of motorcycles and three wheelers.

Key Tasks and Responsibilities

• Overseeing the assembling of components into a motorcycle
• Supervising the Mounted assembled components, such as engines, batteries, wiring harnesses, electronics, wheels and subassemblies on motorcycle frame
• Training mechanics on the assembling, bleeding and testing of  hydraulic fluid systems
• Effectively managing all required paperwork such as Assembly Records, Test Reports and Non-Conformance Reports as required in a timely and organized manner
• Performing inspection using measuring instruments and electronic test equipment to ensure parts and assemblies meet production specification and standards
• Performing roll testing, on-road test riding and pre-delivery inspections
• Working with management in developing and implementing appropriate assembling procedures
• Helping the management in inventory planning, parts procurement and  picking parts
• Training other assembly technicians and oversee assembly process start to finish

Qualifications and Experience

• Degree/Diploma in Mechanical Engineering or any related field
• A minimum of 2 yrs experience in mechanical assembly, repair and maintenance of motorcycles, with knowledge of liquid-cooled engines and electronic fuel injection
• Good mechanical reasoning, strong analytical and problem solving skills
• Ability and willingness to comply with work orders and work instructions, follow production drawings and respond to verbal instruction
• A valid driving license. Class G is a MUST
• Willingness to Travel
• Knowledge in 4-stroke engines and transmission technology
• Knowledge in electrical, exhaust and fuel systems
• Ability to read part drawings, bill of materials and schematics
• Ability to operate tire mounting and balancing machinery

To apply send your CV only to cvs@flexi-personnel.com by Friday 28th June 2013. 

Kindly indicate the position applied and minimum salary expectation on the subject line.

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Motorcycle Assemblers Jobs in Nairobi Kenya (15 Positions)

Position: Motorcycle Assemblers 

(15 Positions)
 

Industry: Automotive
 

Location: Nairobi

Do you know anyone who can assemble a motorbike?

Our Client, a leading motorbike and three wheeler assembler in East Africa seeks to recruit Skilled Assemblers to support business growth.The client receives manufactured motorcycles in a packaged condition and the Assemblers will be expected to assemble these parts into a functional motorcycle.

Key Tasks and Responsibilities

• Assembling components into a motorcycle
• Mounting assembled components such as engines, batteries, wiring harnesses, electronics, wheels and sub-assemblies on motorcycle frame
• Assembling, bleeding and test hydraulic fluid systems
• Cleaning, inspecting, buffing and assembling composite body work and apply logos with strong attention to fit and finish quality
• Performing roll testing, on-road test riding and pre-delivery inspections
• Unpackaging the shipped motorcycles parts and accessories

Qualifications and Experience

• Diploma/Certificate in Mechanical Engineering or related field
• 2 years experience in mechanical assembly, repair and maintenance of motorcycles with knowledge of liquid-cooled engines and electronic fuel injection
• Knowledge of hydraulic fluid systems, assembling and bleeding
• Knowledge of electrical, exhaust and fuel systems
• Ability to operate tire mounting and balancing machinery
• Self driven, motivated and results oriented, values customer satisfaction
• Strong interpersonal and communication skills

To apply, send your CV only to ann@flexi-personnel.com before Thursday 27th June 2013.  

Clearly indicate the position applied for and your minimum salary expectation on the subject line.

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ICT Sales Executive Job in Kenya

ICT Sales Executive

Our client is one of the leading software development firms in the region. 

They are looking for an energetic and driven individual to carry out sales in ICT.

Job Description:

The successful candidates will be accountable for the fulfillment of sales revenue target and market shares in ICT sector in East Africa. 

Being a key member of the team, your role is to execute sales strategies in order to explore business opportunity and maximize sales prospect. 

You will also establish and maintain excellent relationship with potential and existing customers as well as to provide world-class customer service to strengthen customer loyalty and market penetration.

Requirements:

• Degree/Diploma holder preferably in IT, Computer Science, Sales or related disciplines
• A minimum of 2 years’ working experience in sales or consulting capacity ideally with a software development firm
• Sales experience in digital commerce or SACCO industry will be an asset
• Strong acquaintance in clients’ business, up-to-date technology and ICT/e-business trend
• Good knowledge and awareness in marketing field
• Capable of working independently and establishing relationship with decision makers and senior executives
• An outspoken, mature, resourceful and aggressive person with strong commitment to deliver excellent result
• Good presentation, interpersonal and communication skills
• Good command of written and spoken English

To apply, kindly send your application and CV to jobs@jantakenya.com and indicate “ICT Sales Executive” on the subject line by 24th June, 2013. 

Only short listed candidates will be contacted. 

We thank you for your application.

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ICT Sales Manager Job in Kenya

ICT Sales Manager

Our client is one of the leading software development firms in the region. 

They are looking for an energetic and driven individual to carry out sales in ICT.

Job Description:

The successful candidates will be accountable for the fulfillment of sales revenue target and market shares in ICT sector in East Africa. 

Being a key member of the team, your role is to execute sales strategies in order to explore business opportunity and maximize sales prospect. 

You will also establish and maintain excellent relationship with potential and existing customers as well as to provide world-class customer service to strengthen customer loyalty and market penetration.

Requirements:

• Degree/Diploma holder preferably in IT, Computer Science, Sales or related disciplines
• A minimum of 4 years’ working experience in sales or consulting capacity ideally with a software development firm
• Sales experience in digital commerce or SACCO industry will be an asset
• Strong acquaintance in clients’ business, up-to-date technology and ICT/e-business trend
• Good knowledge and awareness in marketing field
• Capable of working independently and establishing relationship with decision makers and senior executives
• An outspoken, mature, resourceful and aggressive person with strong commitment to deliver excellent result
• Good presentation, interpersonal and communication skills
• Good command of written and spoken English

To apply, kindly send your application and CV to jobs@jantakenya.com and indicate “ICT Sales Manager” on the subject line by 24th June, 2013. 

Only short listed candidates will be contacted. 

We thank you for your application.

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ICT Training Sales Executive Job in Kenya

ICT Training Sales Executive

Our client is one of the leading software development firms, running the best ICT training institution in the region. 

They are looking for an energetic and driven individual to carry out sales in ICT Training.

Job Description:

The successful candidates will be accountable for the fulfillment of sales revenue target and market shares in the training sector in East Africa. 

Being a key member of the team, your role is to execute sales strategies in order to explore business opportunity and maximize sales prospect. 

You will also establish and maintain excellent relationship with potential and existing customers as well as to provide world-class customer service to strengthen customer loyalty and market penetration.

Requirements:

• Degree/Diploma holder preferably in IT, Computer Science, Sales or related disciplines
• A minimum of 2 years’ working experience in sales or consulting capacity ideally with a software development firm
• Sales experience in digital education or training industry will be an asset
• Strong acquaintance in clients’ business, up-to-date technology and ICT/e-business trend
• Good knowledge and awareness in marketing field
• Capable of working independently and establishing relationship with decision makers and senior executives
• An outspoken, mature, resourceful and aggressive person with strong commitment to deliver excellent result
• Good presentation, interpersonal and communication skills
• Good command of written and spoken English

To apply, kindly send your application and CV to jobs@jantakenya.com and indicate “ICT  Training Sales Executive” on the subject line by 24th June, 2013. 

Only short listed candidates will be contacted. 

We thank you for your application.

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Wananchi Group Customer Service Manager Job in Kenya

Vacancy Announcement Number: WGK/002/2013
 

Post Title: Customer Service Manager
 

The company
 

Wananchi Group is the first Triple Play operator in Kenya and on the African continent, offering cable & satellite TV; high speed broadband Internet and telephony, under the brand name Zuku. 

As we continue to expand our network footprint, we are constantly seeking qualified individuals who have the talent, passion and desire to be part of a great team.
 

Customer Service Manager
 

The Customer Service Manager will be responsible to deliver exceptional Customer Service performance by self and team by overseeing the overall performance of the Customer service department through excellent customer service, query and incident resolution as well as business development across the board through cross-selling. 

He/she will also be involved in recruiting, inducting, appraising and leading the call centre team, acting as a point of both knowledge and escalation, managing multiple stakeholders and driving service improvement.

Job Objective / Summary
 

Reporting to the Customer Experience Director, The Customer Service Manager will be responsible for:

• Leadership
• Analysis, Reporting and Feedback
• Process Improvement and Management
• Collaborating and Business Support
• Customer Service

Description of Duties

• Manage the Customer service department to provide exceptional service at all times and provide a benchmark of service delivery to be used by all other departments within the organization.
• Develop tools such as questionnaires and surveys aimed at recognizing customer needs and developing proactive mechanisms of meeting and surpassing these needs.
• Manage customer queries and complaints by taking ownership and resolving in a timely manner as well as ensuring that customers are advised of the most appropriate delivery channels to meet their needs.
• Manage the Call Centre in an effective and efficient manner so as to provide a seamless and one point of support to all our clients
• Daily monitoring of the customer complaints register to ensure constant update and timely resolution whilst compiling feedback on recurrent issues for management information use.
• Achieve operational excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit ratings by familiarizing the team on and fully complying with the departmental & organizational operation policies, procedures and relevant ICT regulations & legislation in responding to and resolving any queries relating to the unit’s operations, whilst contributing to procedures development and improvement through continuous reviews.
• Guide the team to develop a professional work ethic and motivate staff by ensuring that they are properly and promptly recognized.
• In conjunction with the Chief Commercial Officer, agree on challenging performance objectives and measures for the team, providing regular feedback on honest assessment and achievement.
• Pursue team and personal development to increase effectiveness/efficiency, acknowledging strengths and areas of development as well as share knowledge experience and best practice with other team members.
• Assisting the marketing team in the management and implementation of new product launches via advertising to existing and potential clients by use of the key modes of communication at the disposal of the Customer service department
• Contribute to product development and improvement through continuous feedback analysis collected from clients.

Qualifications

• University Degree in a Business related field. An MBA would be an added advantage.
• At least 7 years of Customer management experience, with at least 3 years at senior level.
• Experience of managing and driving service improvement whilst managing multiple stakeholders within a similar contact centre
• Experience in Call Centre Service Activities, systems and procedures
• Knowledge and experience in reading, analyzing, and interpreting periodical reports, and technical procedures.
• Experience in writing reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Experience in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.

Skills

• Planning and organization.
• Ability to project a positive image for him/ herself and the company.
• Good team player with a commitment to value based leadership.
• Results- oriented.
• Credibility and flexibility to deal with people at a variety of levels.
• Highly adaptable and versatile.
• Ability to handle ambiguity and work unsupervised in an unstructured environment.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to motivate staff through leadership.
• Ability to handle a high stress environment positively.
• Ability to create good and strong work ties cross departmentally
• Committed to quality, customer service, equal opportunities and diversity, best practice and best value

Closing date is 21st June 2013
 

If you are qualified and up to the challenge submit your application together with detailed curriculum vitae, copies of academic certificates to recruit@ke.wananchi.com quoting the VA Number and title of the position in the subject line. 

Please note that only qualified candidates will be contacted.
 

Wananchi Group (k) Ltd is an equal opportunity employer

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Wananchi Group Planning and Forecasting Analyst Job in Kenya

Vacancy Announcement Number: WGK/003/2013
 

Post Title: Planning and Forecasting Analyst
 

The company
 

Wananchi Group is the first Triple Play operator in Kenya and on the African continent, offering cable & satellite TV; high speed broadband Internet and telephony, under the brand name Zuku. 

As we continue to expand our network footprint, we are constantly seeking qualified individuals who have the talent, passion and desire to be part of a great team.
 

Planning and Forecasting Analyst
 

We're looking for an experienced resource planning or forecasting Analyst with excellent analytical ability.  

You will be supporting the Customer Service Contact & Call Centre operational areas, assisting them in their commitment to provide a world class service to their customers.

Job Objective / Summary
 

Reporting to the Customer Service Manager, the Planning and Forecasting Analyst will be the focal point of the resource planning functions for our Customer Service operations, delivering the short and medium term forecasting and planning cycle within one of the critical areas in the Customer Experience touch point. 

The role is to  ensure that customer demand patterns and handling times, from a variety of channels are accurately assessed to achieve the delivery of service targets, and that resources are available in the required numbers, driving continual  resource utilization improvements, maximizing efficiency and customer service levels

Description of Duties

• Delivering highly accurate long, medium and short term forecasts
• Providing long and short term recruitment plans detailing FTE requirements across operational units, working with the recruitment team and/or subcontractors to deliver against those plans
• Designing, producing and implementing shift patterns and agent schedules that acknowledge the requirements of the business and our contractual obligations to our staff.
• Assisting the Customer Service Manager to ensure that appropriate planning, forecasting and resourcing processes and systems are in place to enable the effective management of capacity.
• Working with the Customer Service Manager seek to continually evolve all planning, forecasting and resourcing processes and systems, with an emphasis on customer service levels, productivity and efficiency optimization.
• Using root cause analysis, research and benchmarking techniques to influence planning, forecasting and resourcing requirements.
• Providing accurate forecasts and resourcing/recruitment plans to allow business units to maintain service levels to agreed standards undertaking root cause analysis and corrective action on issues arising
• Contributing to the development of a continuous performance improvement culture through root cause and impact analysis, with a particular focus on capacity and under-performance against standards.

Qualifications

• University Degree in a Business related field.
• A good understanding of Contact Centre resource, forecasting and planning techniques and how their successful deployment can deliver step change in the customer experience and operation efficiency.
• Ideally experience of Workforce Management technologies, preferably within a multi-site or multi-skilled, complex telephony environment.
• Recent and demonstrable experience in planning, forecasting and resource optimization within a Contact Centre during at least 2 years.

Skills

• An analyst and statistician you will be competent in data gathering/ interpretation and detailed planning to optimize Customer Contact performance.
• Analytical, able to collate and interpret data.
• The ability to think fast, spot trends, act quickly and deliver to tight deadlines.
• A self motivated planner and organiser with a strong work ethic and high personal    standards.
• Planning and organization.
• Ability to project a positive image for him/ herself and the company.
• Good team player with a commitment to value based leadership.
• Results- oriented.
• Credibility and flexibility to deal with people at a variety of levels.
• Highly adaptable and versatile.
• Ability to handle ambiguity and work unsupervised in an unstructured environment.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to motivate staff through leadership.
• Ability to handle a high stress environment positively

Closing date is 21st June 2013
 

If you are qualified and up to the challenge submit your application together with detailed curriculum vitae, copies of academic certificates to recruit@ke.wananchi.com quoting the VA Number and title of the position in the subject line. 

Please note that only qualified candidates will be contacted.
 

Wananchi Group (k) Ltd is an equal opportunity employer

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Techno Brain Project Administration Manager Job in Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider. 

Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.

Due to the recent expansions Techno Brain seeks to recruit excellent candidates for the following positions.
 

Project Administration Manager
 

Responsibilities

• Manages  Projects Delivery Admin Team to ensure that delivery team members are well supported and all required information is collected from the team, projects and other tools and systems
• Reports to Global Delivery Head
• Provides Delivery admin support to CEO, global Delivery head, Delivery Heads on Top Key Projects (Category A) by organizing meetings/calls, providing frequent updates, monitoring progress, and following up with the key stakeholders.
• Works very closely and Liaise with other department teams, PMO, DH, Clients, Partners on communication, preparation and follow up of all projects with the delivery.
• Provides direct support to Global Delivery Head, Delivery Head – Africa and other Delivery Heads on Projects, client escalations, project management, metrics, reporting, monitoring, tracking and controlling with organizing calls, reminders, follow ups, status updates and various meetings etc.
• Submits consolidated weekly reports from the Delivery Admin Team to Management on Weekly Activity reports, Top and Key strategic Projects Status, escalations, issues, risks, pending actions etc.
• Supports Delivery efforts by guiding and administering delivery operations; monitoring and reporting delivery results
• Improves communication between delivery and other department heads by ensuring that there is seamless information flow and collaboration across various key stakeholders.
• Root Cause Analysis and actions for any deviations.
• Strong and hands on in PMO, customer handling, MIS, Metrics, Time sheet management, Follow ups

Qualifications

• With 10+ years of experience in Delivery administration, customer service, Project Management Office where the candidate carried out Management duties.
• Admin back office support in order to achieve the highest levels of communication, collaboration, productivity and coordination across the entire company.  
• Responsible for Project Accounting.
• Performs other duties as assigned.
• Admin back office support in order to achieve the highest levels of communication, collaboration, productivity and coordination across the entire company. 
• Good in Project Accounting
• Good in Documentation, Project Management, Client communication
• A degree and post graduate qualification in project management is required.

If you meet the above requirements please email your CV to hr.ke@technobrainltd.com by 30th June 2013 indicating your current and expected remuneration. 

Applications without salary details shall not be considered.

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Sales Representatives Jobs in Kenya

Position: Sales Representatives

Key Requirements

The candidates must be well presented individuals with excellent communication skills of the language they are good at.

• Must have good planning and negotiating skills
• Must be Enthusiastic and all rounder with passion to sell
• Candidates must be go getters
• Must have will of power to learn and good attitude
• Must be 25yrs and above
• Both Males and Females
• The payment is on commission.

Note: The positions rank as follows from Sales Representatives after 6 months depending with performance you become financial adviser, after 6 months again you become senior financial advisers and lastly after 6 months you become Sales Executive.

There will be training for those who will be taken

Experience: No experience needed as long as you can sell

Education:

• Form 4 levers minimum D+ and above
• COP Qualification will be an added advantage

If you meet the above, kindly send or resend your application along with an up-to-date CV with telephone contacts for three professional referees to swift.recruitment.recruit@gmail.com including your daily telephone contact, current net salary and your expectation.
 

Only short-listed candidates will be contacted

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