Sales and Reservations Consultant Kenyan Job

A company that operates tourist camps in the Mara Area is seeking a results driven Sales and Reservations Consultant.

The successful person will be reporting to the Sales and Marketing Manager.

The person

• Qualified in the relevant area of the hospitality industry at the Diploma level from a recognized institution.
• Not less than 4 years working experience in a busy reservations office especially for high-end camps located within Kenya
• Must be computer literate and easily adapts to different bookings and Reservation systems.
• Must have good communication skills and customer service.
• Experience and competence in the use of CRM is an added advantage.
• Must be very familiar and comfortable with developing itineraries and costing.
• Must understand in depth tourism in East Africa and operations of the travel industry.
• Practical knowledge and experience in the sales and reservations of hospitality units in the Masai Mara is an added advantage.
• Be ready to work as team with the rest of the Reservations staff and the entire office staff as a whole.
• Must be able to work with minimum supervision.

Key responsibilities

• Ensure that daily Bookings and Reservations activities under your responsibility are carried out in a satisfactory way with the highest possible quality and minimal errors.
• Prepare and respond on all requests and inquiries (phone/ email) from partners and clients in the highest professional manner within the response time stipulated by the Company, in this case within 24 hrs.
• Participation in sales and marketing promotions.

Interested candidates for the position should submit their application letter with a detailed CV and contacts of 3 referees by email to wakuvoa@yahoo.com by 5 pm on 20th December 2011.

Only shortlisted candidates will be contacted.

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