Job Description: IT Administrator

1) Daily PC support

 
a) software
  • Computer installations
  • troubleshooting and problem resolution
  • drivers upgrades and software patching
  • email support
  • MS office support
  • Accounting software support
  • all other softwares in use by the business
  • virus attracts control and management
b) Hardware
  • basic troubleshooting and resolution
  • work with suppliers on more complicated issues
  • printers support
  • presentation equipment support
2) Network support

  • LAN
  • WAN and Internet
  • Wireless network
  • cabling
3) Server support
  • user accounts and AD administration
  • basic server troubleshooting
  • Coordination with servers services provider
  • server room upkeep and routine maintenance
4) Telephone support
  • coordination with telephony providers ( Landline, mobile, VoIP and)
  • support for mobile applications
5) IT suppliers management  and cost control
  • Hardware, software
  • Telephones, networks
  • IT stationery
6) Projects management
  • at company existing and new properties
7) Communications to business
  • IT trends
  • Cost management
  • Best utilization or IT resources
  • IT best practices
  • IT security awareness
  • organizing IT training to enhance use of IT tools
Key skills set
  • IT Technical skills
  • Time management  - minimal supervision
  • Communication skills - written and oral
  • Project management skills
Academic qualification
  • Degree or higher diploma in IT related fields
  • Professional qualification (Cisco, Microsoft, Oracle or other recognized IT certifications
  • Accounting papers passed and/or experience will be an added advantage
Salary range 50,000 - 80,000

eMail: hr@bonfide.com

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