South Africa Airways Customer Service Agent Job in Kenya

Vacancy: Customer Service Agent

Job Responsibilities:

• Ensure that all the customer service process and procedures are in line with SAA’s requirements.
• Ability to resolve customer enquiries
• Ability to make customers reservation, issue/ re issue customers tickets correctly and accurately
• Be able to handle all the Customer service functions

Qualifications:

• IATA/ UFTAA Diploma
• Proficient knowledge of windows based software including Microsoft outlook, power point, word, access and excel

DNA 1610
P.O. Box 49010 - 00100
Nairobi