AFEX House Keeping Supervisor Job in Kenya

AFEX, a Lonrho company, provides camp construction, catering, management and logistics support to the Oil and Gas, Mining, UN and NGO sectors, in some of the most remote corners of Africa.  

With headquarters in Nairobi, Kenya, AFEX provides international standard service delivery, combined with 30 years of regional operational experience. 

The AFEX Team is dedicated to ensuring clients have peace of mind that their projects will run on schedule and to budget, with their personnel being cared for to a high international standard.  

AFEX wishes to recruit a competent, innovative and self-driven person to fill the following position:
 

House Keeping Supervisor
 

Supervises housekeepers and laundry stewards to ensure that high standard of cleanliness and orderliness is maintained at the AFEX camp. 

Ensure that rooms are properly stocked with the correct supplies and that any client issues are dealt with quickly and corrective action implemented immediately. 

Key Responsibilities:

• Ensure that all rooms are cleaned daily, tent supplies replenished and the bedding changed 3 times a week;
• Ensure that sufficient stocks of consumables and bedding are being held in the stores and that the store man is maintaining up to date inventory records;
• Perform checks on the rooms, laundry and stores to ensure that all work is carried out in accordance with AFEX policies and QHSE procedures;
• Collate feedback on maintenance work needed in the rooms and send to the Resident Manager and Maintenance Manager daily;
• Ensure that a Rota set up for fumigation and other regular preventative activities;
• Ensure that all staff have current and valid medical records;
• Monitor and evaluate staff performance, identifying areas which need development and help them to improve;
• Participate in training AFEX employees to enable them to provide a quality service to the clients(such as housekeepers and laundry staff);
• Handle any client complaints, ensuring that the issue is resolved and that the client receives feedback. All complaints must be written up at the end of the day and sent to the Resident Manager. Difficult issues must be quickly passed up to the Resident Manager to avoid them becoming a problem.  
• Work in full accordance with AFEX Group policies, procedures, work instructions and all relevant elements of AFEX Management Systems;

Qualifications:

• Diploma in Housekeeping and Laundry operations
• 3-5 years’ service doing a similar job
• Willingness to work in a remote location
• Good communication and presentation skills.

To apply, send your CV only to careers@afexgroup.com before Friday 14th November 2014. 

Only shortlisted candidates will be contacted.