Safaricom Business Development Wholesale Services Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya.

We are pleased to announce the following vacancy within the Enterprise Business Unit.

Manager – Business Development Wholesale Services

Ref: EBU_MBDVWS_NOV_2014
 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Head of Department- Enterprise Sales & Retention, the position holder will be responsible for driving revenue growth in the wholesale sector by engaging the targeted local, regional and international carriers

Key Responsibilities:

• Identify growth prospects and specific opportunities in the sector;
• Device strategic plans for sector penetration;
• Developing and maintaining strong relationships with the customers across the strategic buying centre contacts;
• Track baseline revenue to ensure 100% retention of accounts;
• Develop business for wholesale/carrier sector;
• Build strategic alliances with regional and global carriers to improve wholesale and Enterprise value propositions;
• Drive penetration plans in new markets across the region;
• Address contracts at risk of termination and monitor renewal of contracts;
• Ensure all accounts are managed through well thought out Account Development Plans;
• Identify growth opportunities and up-selling and cross – selling potential within the  sector;
• Develop customer value propositions and presentations;
• Prepare and timely submit accurate periodic reports to stakeholders as per need;
• Drive Enterprise delight Index and Customer Satisfaction Index;
• Living and exhibiting the Safaricom way of Speed, Simplicity and Trust;
• Develop sector development plans and participate in all sector customer forums;

Role Requirements

• A University Degree in a Business related disciplines with an IT/Commercial bias;
• Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications  Services is a mandatory requirement
• At least 4-5 years’ work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements
• At least 3 years sales experience. Experience in projects management is an added advantage.
• Strong relationship-building and customer retention skills preferably from a major blue chip company
• Ability to inspire and manage  a sales team

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 11th November 2014.

The Senior Manager Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke