Account Manager Job in Dar es Salam, Tanzania - Travel Management Company

Our client, a leading travel management company situated in Dar es Salam - Tanzania is in need of an Account Manager.
 

Purpose of Role: The role of the Account Manager is to support the front line business in order to ensure that client expectations are exceeded. 

This role will have dotted reporting lines to Africa Account Managers in various countries. 

The post holder is responsible for managing global client contracts as well as supporting Business Development efforts in securing new business. 

The role requires an individual who can work well with multiple cultures, deliver under pressure and have client service experience to best manage client needs.

Top Accountabilities
 

Account Management 

• Drive seamless uptake of new client account across all internal departments
• Ensuring that the consultant bench delivers according to agreed contract 
• Prepare monthly report 
• Undertake quarterly reviews with the client 
• Continuously feedback and seek ways of exceeding client expectations 
• Relationship management with all relevant client stakeholders 
• Undertake and resolve client issues 
• Act as the link between client organisation and HRG 

Client Development 

• Participate in Global Bids with our Partner Network 
• Liaise with senior management to secure Sales Meetings 

Marketing 

• Champion marketing events 
• Manage the company website 
• Develop marketing content with support from assigned agencies

Skills Required
 

Education 

• Bachelor Degree 
• Advanced Microsoft Office Skills 
• Knowledge of Travel Industry 
• Proven Experience in leading/managing clients 
• Experience in interpreting and analysing data 

Personal Skills 

• Proactive self-starter
• Excellent at multi-tasking and time management 
• Attentive to detail 
• Enjoys working with a team 
• High energy and passionate 
• Able to work with people across various cultures 
• Able to interface with a variety of personalities and levels of seniority 
• Flexible in undertaking multiple roles

If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com

Only qualified candidates will be contacted, please note position is in Tanzania.