Executive House Keeper Job in Nairobi Kenya (KES 40K - 60K)

Vacancy: Executive House Keeper

Industry: Hospitality
 

Location: Nairobi
 

Salary: Kshs. 40,000 - 70,000.

Our Client is a company specialized in operating a select collection of luxuriously furnished and serviced contemporary Penthouses, top floor Duplexes, Townhouses and Cottages in Nairobi’s up market areas. 

Their services include; managing furnished home, furnishing on lease, letting, selling properties, and property management. 

They are looking to hire a talented and dynamic Executive House Keeper to be in charge of the housekeeping department.

Job Purpose: The Executive Housekeeper together with the management will assist in the managing and directing of the day–to–day operations of all Housekeeping functions. 

Oversees all areas of Housekeeping operation, such as staff training, coaching and counseling and consistently inspects and enforces adherence to the company’s unique quality standards of excellence. 

This is to ensure the highest degree of quality guest care is maintained at all times.
 

Key Responsibilities

• Manage the daily activities of the Housekeeping department for all residences to include appropriate cleaning of all facilities in the penthouses, duplexes, town houses and cottages.
• Planning, organizing and directing housekeeping team members to ensure the highest degree of guest satisfaction.
• Attend to and resolving residence concerns, complaints and queries to their satisfaction.
• Develop and implement housekeeping systems and procedures.
• Daily supervision of the housekeeping staff both permanent and casuals.
• Recommend recruitment of new personnel.
• Daily supervision of the grounds keeping staff.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct inspections of all residence facilities prior to occupation by residents.
• Recruit, schedule and train all new housekeeping staff members.
• Maintain the housekeeping budget, providing billing summaries and expenses for supplies and inventory.
• Oversee the work of contracted labor regarding maintenance and repairs.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Knowledge of safety standards within housekeeping department.
• Determines and maintains the department work schedule used to notify staff of new residents and ensure proper preparation before occupation.
• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Skills and requirements

• Tertiary education in hospitality industry.
• 3 – 5 years experience managing a team of housekeeping employees through motivation, coaching and development in a busy set up.
• The ability to anticipate customer needs, change goals and direction quickly and Multitask.
• Working knowledge of residence management systems.
• Advanced knowledge of Housekeeping process and procedures.
• Proven experience supervising housekeeping departments.
• Ability to maintain a budget and supplies inventory.
• Excellence in customer service and crisis handling ability.
• Capable of using independent judgment/solid decision making skills ability.
• Proven comfort and experience to interact effectively with all levels of management and clientele who are majorly expatriates.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Executive House Keeper 40-70K)  to jobs@corporatestaffing.co.ke before 3rd  December, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.