Bolloré Africa Logistics Client Operations Manager Job in Nairobi Kenya

We are currently recruiting in Nairobi, Kenya, a

Client Operations Manager

Responsibilities:

• To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the client
• Supervise the team, set goals and monitor the performance of the direct reports.
• Manage the operational relationship with the client and alert them in case of any operational issues.
• Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
• Ensure that operations are performed in respect to the gross margin & disbursements anticipated  when quotations have been issued
• Control the costs within the COM unit.
• Alert Management in case of significant issues impacting the operations
• Prepare monthly KPI reports and submit to the HoD.

Role Profile:

• Higher Diploma in Social Sciences
• Diploma in Clearing and Forwarding
• Minimum of five years’ experience in a similar role in the Airfreight Imports department

To apply, send your CV and application letter to felix.mulwa@bollore.com

Warning to Applicants: There are individuals falsely recruiting in the name of Bolloré Africa Logistics and asking for money in the process. Please be aware that Bolloré Africa Logistics does charge any monies in its entire recruitment process.