Chief Executive Officer Job in Nairobi, Kenya - Digital Payments Business

Our client, a digital payments business is seeking to recruit a Chief Executive Officer (CEO) to join their team of experts in attaining long term organizational goals.

Role & Description: To take charge of the overall Kenya business and oversee all aspects of operations

The CEO role is C-level end-to-end responsible for the execution of our payments strategy in Kenya country team. 

The team currently has 40+ staff, we are the market leader in mobile banking serving 12 banks - we have 2 new banking offerings and two existing business lines forming a bulk of our current revenues and we also have some legacy business in digital content. 

You will split time between 

i) Strategy & Planning - Inherit and validate 2014/2015 business plan based on market analysis and learning’s, 

ii) Inherit, validate & grow existing team capacity including managing performance and inspiring morale, 

iii) Deliver 90% of projects for new and existing customers on time & on spec, 

iii) Define and improve the governance structures required to effectively manage, control and improve consumer experience; customer engagement; trustworthy behavior resulting in increased revenue,

iv) Driving delivery of top line as well as bottom line results. 

Working from the group Nairobi office you´ll be close to our technology, and group business development teams, as you manage Kenyan country team which has piloted 90% of our new products over the years.

Reporting to the Group CEO, You´ll work mostly with:

• Group Chief Operations Officer – in ensuring delivery on time and on spec including service management
• Group Chief Commercial Officer – In driving activation, and upselling in existing relationships
• Group CFO – In finance matters to deliver top line as well as bottom line results
• Group Chief Business Development Officer – In building the new client funnel, and grow client base
• Head Product Designer – In prioritizing development teams effort to suit commercial agenda
• Country Management team – Who report into you to promote sales and partnership efforts
• Pilot Clients – clients with which we test new iterations of products, and new product concepts, to lead commercial roll-out and feedback into technical teams

What success looks like in this role – end of 2015 you´ll have

• 70%+ growth of revenue in 2015 over 2014

What are you?

• A Leader: Be able to build excitement, motivate and lead a high performing team
• Strong intuitive, ‘people-skills’ and the ability to manage and balance the sometimes conflicting interests of partners, stakeholders and constituency.
• Significant maturity on the organization Customer delivery processes;-

1. Customer relationships
2. Sales operation for the payments business
3. General position of the business in the market

• Sales-proficient and Commercially oriented—possessing the confidence, skills, and experience to identify, negotiate and execute new opportunities to generate revenue and support growth
• Analytical: The market changes quickly, if it changes too much, you´ll need to lead the pivot that alters our approach to the problem
• Communicative: It is crucial to communicate well at different levels in the organisation
• Flexible: and able to deliver payments strategy, and clients at the same time while not dropping balls. The nature of the business means a lot changes fast, and it is crucial to maintain the pace towards the long-term once this happens
• A well-organized and self-driven person with an ability to maintain balance between the immediate and the long term.
• Over five (5) years’ experience in a Senior Executive role, preferably with P&L responsibility. Business establishment and/or entrepreneurial experience is essential.
• A good understanding of the mobile commerce industry and the activities required to establish and grow a payments business.

Key milestones – rough idea of how it could go:

First 100 days;-

• Analyze the gaps between expectations & reality with our mobile payment and country strategy & targets, including team structure
• Map these gaps against our competencies & detail a plan to change the engagement tempo for growth
• Re-align and excite the country towards that goal.

2015 – deliver on the business, team and structure plan

Key Performance Indicators
P & L

• Market Share
• Market positioning – reputation; mind share for corporate consumers
• Team growth

If qualified kindly send your CV to jobs@jantakenya.com clearly indicating’ Chief Executive Officer’ on the subject line by 25th October, 2014.

Do not attach any certificates.